Terms and Conditions

1. General

F & A International Grocery provides grocery products for purchase through our website for local delivery and pickup. We reserve the right to update, modify, or discontinue any part of our services at any time without prior notice.

2. Orders

By placing an order, you agree that:

• All information provided is accurate and complete.
• You are authorized to use the payment method provided.
• Your order is subject to product availability.
• We reserve the right to refuse or cancel any order for any reason.

If an item becomes unavailable after an order is placed, we may contact you regarding a replacement, adjustment, or refund.

3. Pricing and Payments

• All prices are listed in U.S. Dollars (USD).
• Prices are subject to change without notice.
• Applicable taxes and fees will be calculated at checkout.
• Payment must be completed before an order is processed.

We use secure third-party payment processors to handle payment transactions.

4. Delivery and Pickup

Delivery

• Delivery is available only within designated service areas.
• Delivery times are estimates and are not guaranteed.
• Delays may occur due to weather, traffic, inventory issues, or circumstances beyond our control.

Pickup: Customers are responsible for picking up orders during business hours. Orders not picked up within a reasonable timeframe may be canceled.

5. Product Information

We make every effort to ensure product descriptions, images, and prices are accurate. However:

• Product packaging may vary from images shown.
• Pricing errors may occasionally occur.
• Availability may change without notice.

We reserve the right to correct any errors at any time.

6. Refunds and Returns

Refunds and returns are governed by our Refund Policy.

Perishable items, fresh produce, meat, seafood, frozen products, and other food products may not be eligible for return unless the item is damaged, defective, or incorrect.

7. Account Responsibility

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your account credentials.
• Restricting access to your account.
• All activities that occur under your account.

Please notify us immediately if you suspect unauthorized access.

8. Prohibited Uses

You agree not to:

• Use the website for unlawful purposes.
• Attempt to interfere with website operations.
• Upload malicious code or harmful content.
• Access restricted areas without authorization.
• Use automated systems to collect data from the website.

9. Limitation of Liability

To the fullest extent permitted by law, F & A International Grocery shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use of the website
• Product availability issues
• Delivery delays
• Service interruptions
• Errors or omissions on the website

Our total liability shall not exceed the amount paid for the affected order.

10. Intellectual Property

All website content, including text, logos, images, graphics, and design elements, is the property of F & A International Grocery and may not be copied, reproduced, or distributed without written permission.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

12. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

F & A International Grocery
Email: support@fainternationalgrocery.com
Phone: (701) 651-7071
Address:
413 Main St #103
Williston, ND 58801
United States

Thank you for choosing F & A International Grocery. We appreciate your business and look forward to serving you.